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Common queries answered

Frequently asked Questions

Please feel free to reach out to our dedicated support team by opening a ticket, sending an email to [email protected] or by using the contact form on this page. You can also start live chat on WhatsApp at +44 74455-05361.

We strive to respond to all customer inquiries promptly. Our average response time is within 24 hours during weekdays. Please note that response times may vary during weekends and holidays.

 

Yes, we have a refund policy in place. If you are not satisfied with your purchase, you can request a refund within 24 hours of the purchase. Please refer to our Refund Policy page for more information.

 

Absolutely! We provide comprehensive support for product installation and setup in only $50. If you encounter any issues, our support team will guide you for free through the process and ensure a smooth installation experience.

 

To report a technical issue or provide feedback, please open a ticket, you can also reach out to our support team via [email protected] or this contact form, you can also WhatsApp us on +44 7930 747373. Describe the issue or provide detailed feedback, and we will promptly address it to ensure the best possible experience for you and our community.

If you have any questions or require additional assistance regarding a DMCA report, please don’t hesitate to contact our DMCA designated agent at [email protected] or WhatsApp us on +44 74455-05361. We are here to assist you through the process and address any concerns you may have.

We take copyright infringement seriously and aim to address DMCA reports promptly. However, the exact timeframe may vary depending on the complexity of the report and the need for further investigation. Rest assured, we are committed to resolving these matters efficiently and in compliance with applicable laws.

Upon receiving a valid DMCA takedown notice, we will promptly investigate the reported copyright infringement. If the material is indeed found to be infringing, we will take appropriate action, which may include removing or disabling access to the content in question. We will also notify the user who posted the material, as required by the DMCA.

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